Once you inform a member our team, you can then return the parcel within 30 days of receiving the goods. This is under the following conditions. Carriage charges for returning unwanted parcels or items ordered in error are at your expense, we cannot be held responsible for this. Please use a traceable service, otherwise there is a possibility the courier could misdeliver your goods and your parcel will not be relocated. We cannot be responsible for which courier you choose to return any items back with.
Once you place an order with us, there is only a short time frame we are able to cancel that in? Emailing us that you wish to cancel your order does NOT guarantee its cancellation. Only once the order has been confirmed as cancelled by a member of our team is this the case. Once an order is in the despatching process, we are then unable to cancel it. We do not take financial responsibility for the cost of the return of any products ordered in error or that are no longer wanted.It is highly important that you check your goods as soon as they are received. If your item arrives faulty, you must report it to us within 24 hours.
Once any return is received back we will process it within 7 days. We also accept the model or 3D renderings provided by buyers to customize. We welcome the demand suppliers to do the multitudinous wholesale.We will provide a good price to let customers know the advantages of our products. I hope that our presence will help and bring happiness to the majority of the knights. Your statutory rights will not be affected. We cannot be held responsible for any costs incurred whilst you are in communication with our team.